AI Solutions & AI Agents for Business
We build AI agents and automated online systems that answer calls, support customers, run campaigns and create content, connected to the tools your business already uses.
What Are AI Agents and Automated Online Systems?
An AI agent is software that can understand a request, decide what to do and carry out tasks for you, such as answering a customer, booking an appointment, drafting a reply or running part of a marketing campaign. Automated online systems connect these agents to your website, CRM, messaging and internal tools so routine work happens on its own and your team can focus on the work that needs people.
Shift has integrated AI into real client projects, and we design every solution around your business goals, your data and your workflow.
AI Solutions We Build
- AI agents for online campaigns and digital advertising: agents that help plan, run and optimize campaigns, including content creation for ads, posts and emails.
- Voice agents: AI that answers calls, books appointments and routes callers to the right person.
- Email marketing automation: drafting, personalizing and sending email campaigns and follow-ups.
- Customer support automation: ticket sorting, reply drafting and resolution of common requests, with handoff to your team when needed.
- Call transcription and summaries: transcripts, summaries and action items from your calls and meetings.
- Custom AI assistants: assistants trained on your business information, deployed on your website, messaging channels or internal tools.
- Integrations: connections with your CRM, website, messaging platforms and internal tools so everything works together.
- Automated online systems: end-to-end workflows that move data and tasks between your tools without manual work.
How We Build AI Solutions
- Discovery: we map your processes, find the tasks worth automating and agree on the goal.
- Design: we define what the agent should do, what it should never do, and when it hands over to a person.
- Build and integrate: we build the agent and connect it to your CRM, website, messaging and other tools.
- Test with your team: we test it on real scenarios and refine it before launch.
- Deploy and monitor: we launch it, track results and keep improving it.
AI works best alongside strong foundations: a good website or web app, clear digital advertising and SEO. We can build all of them together.